Water emergency? Live dispatcher 24/7 Call (888) 217-5329

Disclaimer

Two disclaimers apply to everything published on this site and to every call placed through the number on it. Both are reproduced in full below, followed by what they mean in practice.

Disclaimer One: Connecting Homeowners With Local Providers

Disclaimer: Iowa Water Damage Pros is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent and Iowa Water Damage Pros does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on Iowa Water Damage Pros.

Disclaimer Two: Availability of Same-Day and 24/7 Service

Same-day and 24/7 emergency services are subject to provider participation, location, technician availability, and demand. Availability is not guaranteed and may vary by market and appointment capacity.

What These Mean in Practice

The first disclaimer is about who does the work. This site is not a restoration company. It does not own trucks, employ technicians, or perform drying, demolition, or repairs. It publishes information and operates a phone line that connects homeowners with independent contractors who do that work in their area. Because those contractors are independent, they are responsible for their own licensing, insurance, pricing, and workmanship, and this site does not guarantee any of those things.

The practical consequence is that verification is your job, and it is a reasonable thing to ask for. Before work begins, ask any contractor for a certificate of insurance showing both general liability and workers' compensation coverage, and for the license or registration the work requires in Iowa. Ask for a written scope that separates water removal, drying, and rebuild, and that states the dry standard and how it will be verified. A contractor who handles water losses regularly will have those documents ready.

The second disclaimer is about time. Restoration contractors work overlapping schedules, and during a widespread event, such as a spring flood along the Mississippi or a windstorm that damages half a city, demand for crews can exceed supply in every market at once. A promise of same-day service made at the height of an event may not be realistic. That is why the dispatcher explains the actual window rather than a slogan.

Why There Are No Reviews or Ratings Here

This site publishes no star ratings, no review counts, and no customer testimonials. Reviews that cannot be traced to a verified customer are worse than no reviews at all, so they are left off entirely. The same applies to awards, certifications, staff names, and years in business. None of that is claimed anywhere on this site, because none of it could be honestly verified here.

No Photographs of Real Contractors

Any person shown in an image or video associated with this brand would be an actor or model rather than a contractor listed on it. Where this site uses imagery, it uses original vector graphics created for the site rather than photographs of technicians.

Information Accuracy

The content on this site is general information about water damage and is written to be useful rather than exhaustive. Local conditions, building codes, insurance policy language, and municipal requirements vary, and none of the information here overrides the advice of a qualified professional, an insurance carrier, or a code official. Geographic details such as county names and ZIP codes are included to describe service areas and are drawn from public data.

Emergency Situations

If water is touching live electrical equipment and you cannot get clear of it safely, or if anyone is injured, call 911 first. For structural emergencies such as a collapsing ceiling or a gas smell, leave the building and call the appropriate emergency service before calling anyone about the water.

Questions About This Disclaimer

Questions about either disclaimer, or about how a call is routed, can be raised by phone at (888) 217-5329, answered 24 hours a day.

Effective date: September 24, 2026.

Call (888) 217-5329 – 24/7 help